In an earlier post, I mentioned that Experience Design is about ensuring that all the touch points related to an event are designed to provide an appropriate and consistent experience for people. Just about every article or book on the … Read More
In my first post, I talked about a travel experience and about ensuring all parts of a person’s experience work together to create a high quality experience. Most articles on experience use examples that make it seem like only expensive … Read More
I recently had the opportunity to take a one day trip for business. I flew to Baltimore and back. I guess you could call that an experience. Well, a trip is really a collection of individual events, experiences, that make … Read More
Welcome to the Experience Design Strategy Blog. In this place, I plan to write about what is experience, how can designers and others create great experiences, and why that is relevant to the world of business. I know many of … Read More