Delivering great experiences is kind of like performing a great play. You have actors, sets, and a plot. Traci Lepore did a great job comparing Design and Theater and I recommend you take a look. However, most comparisons of experience design and … Read More
Content strategy seems to be one of the big trends in experience design. And for good reason. No matter how well a web page is laid out or how interesting an iPhone app is, the words and pictures will make … Read More
“Any sufficiently advanced technology is indistinguishable from magic.” Arthur C. Clark Working in technology, we often work to create a kind of magic. Instant global communication, navigation, shopping and entertainment all in the palm of your hand. The product today … Read More
I recently attended the Interaction 11 Conference organized by the IxDA. This is a great event. Over 600 people came together to share their insights and knowledge about how to design better experiences for people. There are some great reviews of the … Read More
Attractive things work better. That is what Don Norman says in his book Emotional Design. This is an idea that I believe and try to incorporate into my work. In school, I was mostly taught to focus on improving efficiency. … Read More
This is part two in a series on learning how to become an experience designer. In part one, I noted that a great designer blends both design and business skills. I provided a list of key business topics and recommended some … Read More
This is part one in a series on learning how to become an experience designer. In this part, I will cover the essential business skills needed for a great experience designer. In part two, I cover the essential design skills needed … Read More
One of the things I love about doing experience design is that you have the opportunity to learn from other fields. One area I have learned from is Architecture. There is a rich history of creating places that enable people … Read More
I have been thinking a lot about content strategy lately. It probably started when I began to notice different approaches that made it hard to coordinate the text that goes into an end-to-end experience. And hard to coordinate the brand, … Read More
A key step in creating any new product or experience is clearly articulating what it will be. All too often, designers receive a list of competitive features based on a existing product or a request to make something just like … Read More