Erling Amundson
  • Home
  • Presentations
  • Home
  • Presentations

Social Media

25 Mar 2016

How to Deliver Social Insights

by Erling Amundson | posted in: Experience Design, Social Media | 0

Social Media Insights can be a great way to understand and engage with your users and customers. Before you can start gathering insights, you need to have a listening strategy in place. Once you have that, you can move on … Read More

Experience Design, social media insights, social media listening
24 Mar 2016

The Secret Formula for Social Insights Success

by Erling Amundson | posted in: Experience Design, Social Media | 0

To be effective at social media listening, you need to develop a clear strategy. I am happy to report that I have discovered the secret formula for social insights success. It is: SI = 5W * (C+D)+V+A. OK so there … Read More

Customer Experience, cx, Experience Design, social media insights, social media listening
22 Mar 2016

What is Social Listening

by Erling Amundson | posted in: Content Strategy, Experience Design, Social Media | 0

In conversations recently, people have been asking me what is social listening. So, I thought I would share a brief definition. Social listening, or social media listening, is finding the public conversations that are being shared in social media so … Read More

Experience Design, SEO, social media insights, social media listening
18 Mar 2016

Social Media Listening and Experience Design

by Erling Amundson | posted in: Experience Design, Social Media | 0

I believe one of the main points of Experience Design is to meaningfully engage with real people so that we can make the products & services they use, and their experiences, better. I love this quote from Brains on Fire. … Read More

Experience Design, social media insights, social media listening

Recent Posts

  • Experience Design Strategy: Troy Janisch, Social Media Intelligence April 9, 2019
  • Experience Design Strategy: Dave Scott, Product Manager March 20, 2019
  • Experience Design Strategy: Eric Olsen, Product Designer March 12, 2019
  • Experience Design Strategy Podcast Episode One March 7, 2019
  • XD Conferences Revisited February 19, 2019

[Copyright] [2019] [Erling Amundson] - WordPress Theme by Kadence Themes